Your Privacy Matters to 09 Consultancy

1. Introduction

This Privacy Policy explains how 09 Consultancy collects, uses, stores and protects information when you use our website, contact our team, submit an enquiry, request a consultation or use our services.

By using this website or submitting your information to us, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, you should avoid submitting personal information through our website or communication channels.

This policy may be updated from time to time to reflect changes in our services, website functionality, business operations or legal requirements.

2. Information We Collect

We may collect personal, contact, business and technical information when you interact with our website or communicate with us. The type of information collected depends on how you use our website and services.

• Name, phone number and email address
• Company name and business activity
• Service enquiry or consultation request details
• Documents or information you voluntarily share
• Call, WhatsApp or email communication details
• Website usage data such as pages visited
• Device, browser and general technical information
• Information required to deliver our professional services

3. How We Use Your Information

We use collected information for legitimate business purposes, including responding to your enquiries, providing consultancy services, preparing proposals, managing client communication and improving our website and service experience.

• To respond to your enquiries and consultation requests
• To provide accounting, tax, audit, compliance or business setup support
• To communicate through phone, email or WhatsApp
• To prepare service proposals, quotations or follow-up information
• To improve our website, content and client experience
• To maintain internal records and service documentation
• To comply with legal, regulatory or professional obligations
• To protect our business, clients and website from misuse

4. How We Share Information

We do not sell your personal information. We may share information only when it is necessary to provide services, comply with legal obligations, protect our rights or coordinate with trusted service providers involved in delivering support to you.

Information may be shared with:

• Internal team members handling your enquiry or service
• Professional advisors, auditors or consultants where required
• Government authorities, free zones or regulators when necessary
• Technology providers supporting website, email or hosting systems
• Banks or business partners only where you request related support
• Legal or compliance parties when required by applicable rules

Where possible, we limit shared information to what is necessary for the relevant purpose.

5. Cookies & Website Data

Our website may use cookies or similar technologies to improve browsing experience, understand visitor behavior, measure website performance and improve our online content. Cookies are small files stored on your device when you visit a website.

• Essential cookies for website functionality
• Analytics cookies for visitor and page performance insights
• Preference cookies to improve user experience
• Security cookies to help protect the website

You may control or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

6. Data Security

We take practical and reasonable steps to protect personal and business information from unauthorized access, misuse, loss, alteration or disclosure. However, no online transmission or digital storage system can be guaranteed to be completely secure.

• Limited access to client information
• Internal confidentiality practices
• Secure communication and document handling where possible
• Reasonable technical and organizational protection measures

You should avoid sending highly sensitive information through unsecured channels unless requested and appropriate safeguards are in place.

7. Data Retention

We retain information only for as long as reasonably necessary to respond to enquiries, provide services, maintain records, comply with legal or professional obligations, resolve disputes and support business operations.

Retention periods may vary depending on the nature of the information, the service provided, regulatory requirements and whether the information relates to an active or past client relationship.

• Enquiry records may be retained for follow-up and service history
• Client records may be retained for contractual or compliance purposes
• Website analytics may be retained in aggregated or technical form
• Information may be deleted or anonymized when no longer required

8. Your Rights & Choices

You may contact us to request access, correction or deletion of personal information we hold about you, subject to applicable legal, regulatory or business record requirements.

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion where legally and practically possible
• Withdraw consent for certain communications
• Ask questions about how your information is used

We may need to verify your identity before processing certain requests.

9. Third-Party Links

Our website may contain links to third-party websites, platforms or external services. We are not responsible for the privacy practices, content or security of third-party websites. You should review their privacy policies before submitting information to them.

10. Children’s Privacy

Our website and services are intended for businesses, entrepreneurs, investors and professional users. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us so we can take appropriate action.

11. Policy Updates

We may update this Privacy Policy when needed. Updated versions will be posted on this page with the revised effective date. Continued use of our website after updates means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact 09 Consultancy using the details below.

• Email: info@znconsultancy.ae
• Phone: +971545067662
• WhatsApp: +971545067662
• Website: znconsultancy.ae